Introduction

Financial infrastructure such as ATMs plays a critical role in global banking operations, but it is increasingly exposed to physical and environmental security threats.

CONVIVO Connect delivers an advanced ATM security and asset monitoring solution that combines GNSS tracking, sensor-based intrusion detection, and intelligent alert systems to enhance protection, improve response times, and ensure continuous operational oversight of high-value banking assets.

Challenge

ATMs are among the most frequently targeted financial assets due to their accessibility and the cash stored inside them. These machines are deployed in diverse environments, ranging from densely populated urban areas to isolated or poorly lit locations.

Key security challenges include:

• Rising physical attacks and theft attempts targeting ATMs globally

• Use of advanced tools and force-based methods to breach ATM structures

• Increased vulnerability of machines located in remote or low-visibility areas

• Risk of unauthorized access through tampering or forced entry

• Need for continuous monitoring across widely distributed ATM networks

Even though ATMs are built with reinforced structures, they remain exposed to attacks involving explosives, mechanical force, or vehicle-based extraction methods. This makes traditional security measures insufficient without real-time monitoring and rapid response capabilities.

Solution

CONVIVO Connect provides a comprehensive ATM security ecosystem combining telematics hardware, motion and intrusion sensors, and centralized monitoring software for real-time asset protection.

The system ensures continuous visibility, instant alerting, and precise location tracking in the event of unauthorized access or physical interference.

How it works

• Embedded telematics tracking unit
  A GNSS-enabled device is installed inside the ATM and connected to its power and communication systems for continuous monitoring.

• High-reliability connectivity
  External antennas ensure stable data transmission even through reinforced metal ATM structures.

• Sensor-based intrusion detection
  Bluetooth®-connected sensors detect door openings, vibration, and unauthorized physical access attempts.

• Tilt and movement detection
  Built-in motion detection systems identify abnormal shifts in ATM position, indicating potential tampering or forced removal.

• Instant alarm transmission
  When a security event is detected, alerts are immediately transmitted to the central monitoring platform for rapid response.

• Remote diagnostics and maintenance support
  Continuous monitoring enables early detection of operational issues and supports preventive maintenance scheduling.

This integrated architecture enables both real-time protection and long-term asset reliability.

KEY BENEFITS

Enhanced theft deterrence

Visible tracking and monitoring systems discourage criminal attempts.

Instant alerts enable fast coordination with security teams and authorities.

Real-time tracking of ATM status, location, and security events.

Rapid incident response

Continuous asset monitoring

Tamper detection and prevention

Sensors identify unauthorized access, movement, or structural interference.

Strengthened security posture supports risk reduction and policy optimization.

Suitable for single ATMs or large national and international ATM networks.

Improved insurance compliance

Scalable deployment model
ccountability

REAL-WORLD APPLICATION

Financial institutions and ATM network operators use CONVIVO Connect to enhance security across distributed banking infrastructure.

Each ATM is continuously monitored for unauthorized access attempts, physical movement, or system anomalies. Security teams receive immediate alerts, allowing them to respond quickly and minimize potential financial and operational damage.

In large-scale deployments, centralized dashboards provide full visibility across entire ATM networks, enabling efficient management, faster incident resolution, and improved preventive maintenance planning.